Hungry

Seth Godin has a really good blog call Hungry. You can check it here: http://sethgodin.typepad.com/seths_blog/2008/11/hungry.html

If you don’t know Seth, he is the bestselling author of more than seven books. He writes about marketing, the spread of ideas and managing both customers and employees with respect. (This bio is taken from his Squidoo page). I really recommend you to subscribe to his blog since he usually posts really insightful and interesting information.

The point that he makes in his blog Hungry, is that people are not really hungry most of the time. They just want to experience the satisfying feeling of fullness or the satisfaction that people associate with eating good food.

If we extrapolate this idea to the restaurant business, your restaurant provides (or should provide) your clients, not only with food to fuel their bodies, but with an emotional experience to satisfy all their senses (yes, with emphasis on the senses of taste and smell, but without forgetting the rest).

This is why it is so important to appeal to your clients’ five senses all at once:

  • Sight: With beautiful and tasty decor and ambience. Put some art if you can afford it, and above all, have your place spotless clean.
  • Hearing: Have some good background or live music to make their dinning experience even better.
  • Taste: The key one for obvious reasons. If your food is not good, the rest doesn’t matter really.
  • Smell: Closely related to taste and specially appealing if you are selling good wines or other aromatic foods and drinks.
  • Touch: This one is interesting. The quality of your silverware, your plates, your glasses, your tablecloths (if you have them), napkins, etc. they all contribute to the overall experience.

Most of the restaurants provide satisfactory experiences to at least two or more of the senses, but not many restaurants are able to provide with the whole experience to all senses simultaneously. Some of the best restaurants in the world are considered best not only for their exquisite food or drinks but because they appeal and massage all senses at the same time.

Only when you can pamper all 5 senses at once, you will move from the category of good restaurant to the category of excellent restaurant. You will provide your clients with an “incredible dinning experience”, a experience that they will remember and tell all their friends and relatives giving you the best advertising that you can get anywhere.

Give it a try. Look at your place and make a list of things that you can improve to appeal all the senses. You don’t need to spend a fortune, just be thoughtful and think how can you improve the sensorial experience of your clients. You both will be happier. I guarantee you.

Using Twitter to Promote Your Restaurant

I am so busy building my consulting business and finishing editing the last chapter of my Restaurant Marketing Strategies book (almost done, two more weeks and I will have it ready!) that I didn’t even have time to blog lately.

However, today I was reading today an interesting blog from 9 Giant Steps called “A restaurant is actually doing The Straddle: (http://www.9giantsteps.com/?p=1000) and this blog got me motivated to write a short comment.

Twitter (for the ones of you who are not familiar with all the Social Media happening lately) is a service for friends, family, and coworkers to communicate and stay connected through the exchange of quick, frequent messages answering the question: What are you doing? You can find more information about this service in their home site: www.twitter.com

George Howard, the blogger in www.9giantsteps.com was wondering if any restaurateur was tweeting out their specials to spread the word to potential customers using this social media.

Well, the world is big and there are many restaurateurs trying to actively promote their business so he got some answers from a couple of places that use Twitter as a means to advertise their specials.

This is a great idea for a bar or a place with lots of activity and things happening. Many people use Twitter from their mobile phones or notebooks connected via WiFi so a well placed information about your specials could entice somebody to visit your place.

Location and timeliness could be the factors that make somebody react and go to your restaurant instead of your competitors.

The nice thing about Twitter is that the messages have to be short by definition. Twitter doesn’t allow you to write anything that has more than 140 characters so you need to be concise in your messages.

Go ahead, give it a try and be creative. You never know how many people will respond to your messages.

By the way, my Twitter name is @jlriesco so feel free to follow me, send me some messages with feedback or just to let me know that you read my blogs.

Happy Tweeting!

Jose L Riesco
© Riesco Consulting Inc.
www.twitter.com/jlriesco
http://www.myrestaurantmarketing.com

Using Twitter to Promote Your Restaurant

I am so busy building my consulting business and finishing editing the last chapter of my Restaurant Marketing Strategies book (almost done, two more weeks and I will have it ready!) that I didn’t even have time to blog lately.

However, today I was reading today an interesting blog from 9 Giant Steps called “A restaurant is actually doing The Straddle: (http://www.9giantsteps.com/?p=1000) and this blog got me motivated to write a short comment.

Twitter (for the ones of you who are not familiar with all the Social Media happening lately) is a service for friends, family, and coworkers to communicate and stay connected through the exchange of quick, frequent messages answering the question: What are you doing? You can find more information about this service in their home site: www.twitter.com

George Howard, the blogger in www.9giantsteps.com was wondering if any restaurateur was tweeting out their specials to spread the word to potential customers using this social media.

Well, the world is big and there are many restaurateurs trying to actively promote their business so he got some answers from a couple of places that use Twitter as a means to advertise their specials.

This is a great idea for a bar or a place with lots of activity and things happening. Many people use Twitter from their mobile phones or notebooks connected via WiFi so a well placed information about your specials could entice somebody to visit your place.

Location and timeliness could be the factors that make somebody react and go to your restaurant instead of your competitors.

The nice thing about Twitter is that the messages have to be short by definition. Twitter doesn’t allow you to write anything that has more than 140 characters so you need to be concise in your messages.

Go ahead, give it a try and be creative. You never know how many people will respond to your messages.

By the way, my Twitter name is jlriesco so feel free to send me some messages with feedback or just to say hello.

Happy Tweeting!

Jose L Riesco
www.myrestaurantmarketing.com

Using Twitter to Promote Your Restaurant

I am so busy building my consulting business and finishing editing the last chapter of my Restaurant Marketing Strategies book (almost done, two more weeks and I will have it ready!) that I didn’t even have time to blog lately.

However, today I was reading today an interesting blog from 9 Giant Steps called “A restaurant is actually doing The Straddle: (http://www.9giantsteps.com/?p=1000) and this blog got me motivated to write a short comment.

Twitter (for the ones of you who are not familiar with all the Social Media happening lately) is a service for friends, family, and coworkers to communicate and stay connected through the exchange of quick, frequent messages answering the question: What are you doing? You can find more information about this service in their home site: www.twitter.com

George Howard, the blogger in www.9giantsteps.com was wondering if any restaurateur was tweeting out their specials to spread the word to potential customers using this social media.

Well, the world is big and there are many restaurateurs trying to actively promote their business so he got some answers from a couple of places that use Twitter as a means to advertise their specials.

This is a great idea for a bar or a place with lots of activity and things happening. Many people use Twitter from their mobile phones or notebooks connected via WiFi so a well placed information about your specials could entice somebody to visit your place.

Location and timeliness could be the factors that make somebody react and go to your restaurant instead of your competitors.

The nice thing about Twitter is that the messages have to be short by definition. Twitter doesn’t allow you to write anything that has more than 140 characters so you need to be concise in your messages.

Go ahead, give it a try and be creative. You never know how many people will respond to your messages.

By the way, my Twitter name is jlriesco so feel free to send me some messages with feedback or just to say hello.

Happy Tweeting!

Jose L Riesco
www.myrestaurantmarketing.com